Delivery, Return & Exchanges
COVID-19
You may be interested to know our couriers offer a contact free delivery experience, however our delivery times may still be affected.
Fulfillment
It takes 2–7 business days to create apparel products and 2–5 business days for non-apparel products. Our average shipping time is 4 business days depending on the order's destination.
On average, all the above accounted for you should receive your delivery within 5-7 days.
UK Orders
We are offer standard delivery for a charge of £3.95 on all UK orders
International Orders
We are offer standard delivery for a charge of £4.95 on International orders.
We partner with DHL, USPS and FEDEX for delivery on our International orders.
Please note that prices quoted include UK VAT only (which is payable on all orders), some international deliveries may be subject to local duty and custom charges for which you the customer are responsible.
Returns Policy
We cannot accept returns at present - only exchanges.
Exchanges
We accept exchanges for equivalent value. Please email sales@zilula.com or DM us on Instagram @zilula_apparel